Privacy Notice
Last updated: September 1, 2026
1. Who we are
CourseGenerator AI Pro is operated by Hope Foundation Educate to Elevate. For the purposes of data protection law, Hope Foundation Educate to Elevate is the data controller for the personal data described in this notice.
2. Data we collect
- Account data: name, email address, login credentials.
- Learning data: courses you create or enroll in, progress, quiz results, points, and certificates earned.
- Support data: messages you send us.
- Usage and device data: telemetry about how you use the service, device identifiers, and IP address.
Payment data is collected and processed by Paddle (our Merchant of Record), not by us.
3. How we use your data and legal bases
- Providing the service (account creation, course delivery, progress tracking, certificates) — performance of our contract with you.
- Security and fraud prevention — our legitimate interests.
- Product improvement (aggregated usage analytics) — our legitimate interests.
- Customer support — performance of our contract and legitimate interests.
- Marketing (where applicable) — your consent, which you may withdraw at any time.
- Legal obligations — compliance with applicable law.
4. Who we share data with
- Service providers / subprocessors: hosting, database, analytics, and support tooling providers that process data on our behalf.
- Merchant of Record (Paddle): for the sale of products, subscription management, payments, tax compliance, and invoicing.
- Professional advisers: legal and accounting advisers where necessary.
- Authorities: where required by law.
5. International transfers
Some of our service providers are located outside the UK/EEA. Where personal data is transferred internationally, we rely on appropriate safeguards such as adequacy decisions or Standard Contractual Clauses.
6. Retention
We keep personal data only for as long as needed for the purposes above — generally for the life of your account plus any period required by law. When data is no longer needed, it is deleted or anonymised.
7. Your rights
Depending on your location, you may have the right to access, rectify, erase, restrict, or port your personal data, to object to processing, and to withdraw consent at any time. If you are in the UK/EEA, you also have the right to complain to your supervisory authority. We respond to rights requests within one month. To exercise any right, contact us via CourseGenerator AI Pro support.
8. Security
We apply appropriate technical and organisational measures to protect personal data, including encryption in transit, access controls, and row-level security on stored data.
9. Cookies
We use essential cookies required for authentication and security. Where we use analytics or marketing cookies, you can manage your preferences through your browser settings.